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After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
After two limo fires and our own investigation catching a driver breaking the law, we ask, who's keeping an eye on the industry?
Just months before their Costa Rica trip, John and his wife, Ashley, got a letter from the Franchise Tax Board, saying their entire $531 state tax refund was being withheld, tied to an outstanding fix it ticket.
The family says the trip was the ultimate vacation nightmare. They couldn't even find the place for two days. When they finally did, it didn't look anything like the pictures, and they couldn't stay there even if they wanted to.
A Citrus Heights mom bought a Living Social deal. But when the company offering the deal went out of business and she couldn't get a refund, it was time to call Kurtis.
A bill meant to make sure money you may have forgotten about would end up back in your hands, may not fully solve the problem exposed in a Call Kurtis Investigation.
More than two months after the City of Sacramento raised its sales tax, a Call Kurtis investigation finds some businesses outside the city are overcharging.
The owner of a Sacramento window coverings company exposed in a Call Kurtis investigation is facing punishment.
From inaccurate scales to not properly paying customers, about one in five recycle centers in Sacramento County has been cited in the past two years, a Call Kurtis undercover investigation has learned.
Jerry Hopponen bought trip insurance to cover any unexpected medical costs on his seven-week cruise, but he didn't think getting his medical bills reimbursed would be such a challenge, he said.
He says he gets daily calls for people, asking for prices on mattresses. He called Kurtis when he learned his phone number was displayed on a billboard for a Sacramento mattress store.
AmericasBestCarCarePlan.com's deal, eight oil changes and several other auto care service vouchers for $59, seemed almost too good to be true.
A group of high-school seniors booked a party bus for their prom but days before their big night, the limo company told them not everyone would fit in the bus.
Cecil Houston's family was among the first to drive through the Golden Gate Bridge toll plaza after it got rid of its toll takers. Houston recalls the weekend of March 30, no one was there to take his money.
