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After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
After two limo fires and our own investigation catching a driver breaking the law, we ask, who's keeping an eye on the industry?
Just months before their Costa Rica trip, John and his wife, Ashley, got a letter from the Franchise Tax Board, saying their entire $531 state tax refund was being withheld, tied to an outstanding fix it ticket.
The family says the trip was the ultimate vacation nightmare. They couldn't even find the place for two days. When they finally did, it didn't look anything like the pictures, and they couldn't stay there even if they wanted to.
A Citrus Heights mom bought a Living Social deal. But when the company offering the deal went out of business and she couldn't get a refund, it was time to call Kurtis.
A bill meant to make sure money you may have forgotten about would end up back in your hands, may not fully solve the problem exposed in a Call Kurtis Investigation.
More than two months after the City of Sacramento raised its sales tax, a Call Kurtis investigation finds some businesses outside the city are overcharging.
The owner of a Sacramento window coverings company exposed in a Call Kurtis investigation is facing punishment.
From inaccurate scales to not properly paying customers, about one in five recycle centers in Sacramento County has been cited in the past two years, a Call Kurtis undercover investigation has learned.
Jerry Hopponen bought trip insurance to cover any unexpected medical costs on his seven-week cruise, but he didn't think getting his medical bills reimbursed would be such a challenge, he said.
He says he gets daily calls for people, asking for prices on mattresses. He called Kurtis when he learned his phone number was displayed on a billboard for a Sacramento mattress store.
AmericasBestCarCarePlan.com's deal, eight oil changes and several other auto care service vouchers for $59, seemed almost too good to be true.
A group of high-school seniors booked a party bus for their prom but days before their big night, the limo company told them not everyone would fit in the bus.
Cecil Houston's family was among the first to drive through the Golden Gate Bridge toll plaza after it got rid of its toll takers. Houston recalls the weekend of March 30, no one was there to take his money.
Gov. Gavin Newsom’s office accused the Justice Department of launching a politically motivated investigation into his wife and associates.
Sacramento's Preservation Commission will review several nominations Wednesday for the Sacramento Register of Historic and Cultural Resources.
President Trump warns he could order new strikes if Iran's leaders "don't behave," two days before the expected signing of a deal that remains vaguely defined.
Developers have been given the green light to turn 2,000 acres of farmland and wildlife habitat into thousands of new homes near the Natomas area of Sacramento.
Family members identified the victim as 73-year-old Carla Zepeda, a mother, grandmother and great-grandmother.
Developers have been given the green light to turn 2,000 acres of farmland and wildlife habitat into thousands of new homes near the Natomas area of Sacramento.
The capital city's newest museum is about to open in Old Sacramento, and we got an exclusive inside look.
Sacramento police said on Tuesday that a person of interest was taken into custody after a 16-year-old was killed in a weekend shooting.
Old Sacramento is one of the city's top tourist attractions, but finding a way to enjoy the water can be a challenge. A new business is now making a big splash in the area.
An arrest has been made in a hit-and-run in Sacramento's Oak Park neighborhood that killed a child and left her father with serious injuries, officials said on Friday.
Gov. Newsom's office is escalating its fight with the Trump administration, sending a letter Tuesday to Acting U.S. AG Todd Blanche accusing the Justice Department of conducting a politically motivated investigation into his wife and associates.
The utility said it is monitoring a wind event forecast to hit the region by Wednesday for expected public safety power shutoffs.
A California couple was injured after discovering their dogs were fighting a bear in the Mammoth Lakes area earlier this week, police said.
Three U.S. citizens, including two California residents, have been arrested by the FBI in connection with an alleged plot to support ISIS.
A series of offshore earthquakes shook near California's North Coast early Wednesday morning.
Lionel Messi tied the Men's World Cup goals record with his first World Cup hat trick as Argentina topped Algeria.
Brandon Lowe hit a tiebreaking homer in the ninth inning, Bryan Reynolds went deep from both sides of the plate and the Pittsburgh Pirates rallied from an early four-run deficit to beat the Athletics 6-5.
The family of former NFL star Aldon Smith is donating his brain to the Boston University CTE Center to research the long-term effects of repetitive brain injuries following his sudden death at age 36.
Serena and Venus Williams are getting back together as a doubles team, at Wimbledon. The last time the sisters were a doubles duo was at the 2022 U.S. Open, where they lost their opening match.
Nick Kurtz hit two homers and drove in five runs, Jeff McNeil also went deep and knocked in four, and the Athletics beat the scuffling Pittsburgh Pirates 11-2.
Gov. Newsom's office is escalating its fight with the Trump administration, sending a letter Tuesday to Acting U.S. AG Todd Blanche accusing the Justice Department of conducting a politically motivated investigation into his wife and associates.
The FBI said it disrupted an attempt to attack Sunday's UFC America 250 event at the White House, with court records detailing an alleged plot to use small drones carrying explosives.
California Gov. Gavin Newsom, a Democrat, said the Justice Department is investigating he and his wife, Jennifer.
President Trump's investment accounts traded between $212 million and $695 million in stocks and other securities in the first three months of the year — an unprecedented sum for a sitting president.
The U.S. and Iran are expected to meet for a signing ceremony on Friday, June 19, in Switzerland, Pakistan's prime minister said.
WHO chief Tedros Adhanom Ghebreyesus says risks from the Ebola outbreak in Congo and Uganda are "high at the national and regional levels, and low at the global level."
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
At least 80 deaths have been reported in a new Ebola disease outbreak in Congo and Uganda, authorities said.
Dr. Tracy Beth Høeg, leader of the Food and Drug Administration division responsible for regulating prescription and over-the-counter drugs, is leaving her post, a senior FDA official confirmed.
A West Park High School sophomore is celebrating the end of the school year and a second chance at life after suffering a sudden cardiac arrest during band class last month.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Crews are battling a vegetation fire that was threatening structures near Camanche Reservoir in California's San Joaquin Valley, officials said Wednesday evening.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
The city's preservation commission on Wednesday will review nominations for Sacramento's historic register.
Developers have been given the green light to turn 2,000 acres of farmland and wildlife habitat into thousands of new homes near the Natomas area of Sacramento.
Madisen Keavy reports.
Chickens are a common sight in the Yuba-Sutter region — wandering neighborhoods, perching in trees, and sometimes causing a little trouble. But some have a much bigger job.
Nina Burns reports.
