Watch CBS News
After getting hit with a $1,676.92 early termination fee on her Verizon bill, Shannon Boisvert wanted proof, she was told by three different reps, she could cancel without any penalty over poor reception.
After two limo fires and our own investigation catching a driver breaking the law, we ask, who's keeping an eye on the industry?
Just months before their Costa Rica trip, John and his wife, Ashley, got a letter from the Franchise Tax Board, saying their entire $531 state tax refund was being withheld, tied to an outstanding fix it ticket.
The family says the trip was the ultimate vacation nightmare. They couldn't even find the place for two days. When they finally did, it didn't look anything like the pictures, and they couldn't stay there even if they wanted to.
A Citrus Heights mom bought a Living Social deal. But when the company offering the deal went out of business and she couldn't get a refund, it was time to call Kurtis.
A bill meant to make sure money you may have forgotten about would end up back in your hands, may not fully solve the problem exposed in a Call Kurtis Investigation.
More than two months after the City of Sacramento raised its sales tax, a Call Kurtis investigation finds some businesses outside the city are overcharging.
The owner of a Sacramento window coverings company exposed in a Call Kurtis investigation is facing punishment.
From inaccurate scales to not properly paying customers, about one in five recycle centers in Sacramento County has been cited in the past two years, a Call Kurtis undercover investigation has learned.
Jerry Hopponen bought trip insurance to cover any unexpected medical costs on his seven-week cruise, but he didn't think getting his medical bills reimbursed would be such a challenge, he said.
He says he gets daily calls for people, asking for prices on mattresses. He called Kurtis when he learned his phone number was displayed on a billboard for a Sacramento mattress store.
AmericasBestCarCarePlan.com's deal, eight oil changes and several other auto care service vouchers for $59, seemed almost too good to be true.
A group of high-school seniors booked a party bus for their prom but days before their big night, the limo company told them not everyone would fit in the bus.
Cecil Houston's family was among the first to drive through the Golden Gate Bridge toll plaza after it got rid of its toll takers. Houston recalls the weekend of March 30, no one was there to take his money.
NBC LA identified the two victims on board the helicopter as aerial news reporter Eliana Moreno and pilot George Marciniw.
Qualifying collector cars will gradually become exempt from smog checks beginning Jan. 1, 2028.
The Chicanas Car Club is a group of women who say their cars are only part of the story. For them, lowriding is also about culture, family, empowerment and sisterhood.
For children facing cancer and other serious medical conditions, a hospital stay can be especially difficult. But at hospitals across Northern California, one familiar superhero is helping bring some joy to kids who need it most.
The Elk Grove location is Whole Foods' 94th store in California and fourth in the Sacramento region.
The Twin Rivers Unified School District is taking a stand against plans for a crematorium less than 1,000 feet from Babcock Elementary School in Sacramento, citing concerns about air quality and potential health risks for students and families.
Sacramento police are searching for an e-bike rider who led officers on a chase Tuesday afternoon before getting onto Highway 99 and escaping.
Sol Blume, an R&B music festival in Sacramento that's been postponed several times, is still causing headaches for some ticket holders awaiting refunds.
Concert-goers arrived in Downtown Sacramento on Saturday expecting a day of reggae, hip-hop and food vendors. Instead, they found an empty park.
Friends and family gathered for the funeral of Shalini Thakur, 38, in Sacramento on Monday, nearly a week after she was shot and killed by her alleged stalker.
Qualifying collector cars will gradually become exempt from smog checks beginning Jan. 1, 2028.
California dairy farmers are bracing for another economic hit as the escalating U.S.-Canada trade war brings new tariffs on American dairy products.
Thousands of Pacific Gas and Electric customers across Northern California had their power restored after the utility cut off power because of the risk of wildfires on Saturday.
The former Lake County public works director died in a crash along Highway 20 in Colusa County on Friday, authorities said.
A California law aimed at phasing out the sale of certain single-use propane cylinders will not take effect as planned after the Trump administration determined the state law is preempted by federal regulations.
Junior Caminero hit his second game-ending homer in four games, an opposite-field liner leading off the ninth inning that gave the Tampa Bay Rays a 2-1 victory over the Athletics.
Lawrence Butler hit a two-run drive off Andrés Muñoz in the ninth inning for his second home run of the game as the Athletics overcame a four-run deficit and beat Seattle 8-7, leaving the Mariners five games back in the AL West with 12 to play.
Manny Machado hit a two-run homer and the San Diego Padres ran their winning streak to seven games with a 6-4 victory over the San Francisco Giants on Sunday night.
San Francisco's Rafael Devers' season is over and he may have surgery for a core muscle injury.
Despite the final score, this one wasn't easy; the Americans faced their biggest deficit in the tournament in a long time.
Qualifying collector cars will gradually become exempt from smog checks beginning Jan. 1, 2028.
The Trump administration has announced that it will impose travel bans on officials it claims are responsible for discrimination against White people and other minority groups in South Africa.
Sen. Bernie Sanders is one of the most vocal opponents in Congress on rapid AI development, but bipartisan concerns are growing.
California Gov. Gavin Newsom told CNN's Jake Tapper that he would not seek the White House in 2028 if former Vice President Kamala Harris decides to run for president.
A U.S. enforcement push, dubbed "Heartland fraud surge," probed losses involving the Paycheck Protection Program and Economic Injury Disaster Loan program.
For children facing cancer and other serious medical conditions, a hospital stay can be especially difficult. But at hospitals across Northern California, one familiar superhero is helping bring some joy to kids who need it most.
Affordable Care Act recipients in 30 states are set to receive the $500 checks starting in October. Here's why.
Yolo County has reported its first death from West Nile virus this year as health officials say mosquito activity increases across the county and throughout California.
Stanislaus County has reported its first human case of West Nile virus for 2026 as the number of cases in California surges compared to recent years.
Moderna and Merck announced study results that reflect a "landmark moment" in treatment for one of the deadliest forms of skin cancer.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The Lucas Fire burning in the Potter Valley area of Mendocino County, right at the Lake County border, has prompted an evacuation order.
Two firefighters were injured while battling a wildfire in California's Mariposa County that prompted evacuation orders and road closures.
An evacuation order for the Ross Fire in Calaveras County was downgraded as crews stopped the forward progress.
The evacuation order and warning were lifted for the Clover Fire in the Alta Sierra area in Nevada County on Friday afternoon.
Evacuation orders have been lifted for a wildfire that ignited east of Mountain Ranch in Calaveras County on Thursday, officials said.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Carmela Karcher reports.
Madisen Keavy reports.
A major crash has shut down eastbound Highway 50 in part of West Sacramento on Tuesday evening, officials said.
A nonprofit mobile veterinary clinic offering $20 spay and neuter surgeries is coming to Stanislaus County, where organizers say demand for affordable services has already far exceeded available appointments.
Brady Halbleib reports.
