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With three hidden cameras trained on her, our team was surprised to capture the many ways Margaret Mary claims to have helped people.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Lee Murch bought a used van from someone online. After transferring it into his name he learned he was on the hook for a bounced check that was tied to the prior owner.
Wayne Bunce Jr. remembers the call he received when someone on the other end of the line claimed to be from his phone company with a survey. But then, he noticed bizarre charges on his AT&T phone bill
But three months after getting that warranty, Cathelean Jones says her heater went out. She thought she would only have to pay a $125 deductible, instead, this single mom of four ended up paying $2,700.
Both Weatherite and the window manufacturer Superior Engineered Products are no longer around. The contact information listed on the paperwork goes no-where.
Comcast said it was embarrassed in 2014 after a tech savvy customer released a clip of his frustrating call with Comcast where a snarky representative just didn't seem to want to let him cancel service in the long exchange.
Competition among cellphone companies is stiff, and some companies are making incredible offers just to get you to switch over.
Two weeks after the oven was delivered, Ganas' contractor installed the Kenmore convection oven. She says she opened it and found grease, burnt food, and grime on the window.
Brown had her picture taken may years ago as a favor for her hairstylist then years later her face ends up on the shelf selling hair dye.
When Mike Girard's 90-year-old mother tried to use her ticket last year after two ambulance rides, she still ended up charged $6,498.
A woman paid a Canadian company $690 to make a hat out of her dog's fur. When it didn't come as promised, she called Kurtis.
Theresa Myles expected to be done with college now that she's in her late twenties.
When pressed how long he'd wait for a response from the IRS, he said he and other federal lawmakers have legislation ready to go.
The City of Sacramento owns the tree, but she says the city refused to pay her $400 to cover her insurance deductible and a rental car.
It was a busy day at the Sacramento McClellan Airport's tarmac as dozens of planes, helicopters and other aircraft made their way to the Hawk Fire burning near Reno, Nevada.
A search is on for an inmate who escaped custody from a Marysville hospital room and has not been located, authorities said.
California lawmakers could pass a first-in-the-nation ban on social media accounts for children under 16 and add $1 million fines on the tech industry.
The fire apparently began Saturday and grew significantly throughout the day, fueled by strong, gusty winds, low humidity and dry vegetation.
Max Muncy hit a go-ahead solo homer in the seventh inning and the Athletics rallied from a six-run deficit to beat the Houston Astros 7-6 on Sunday.
The stabbing happened in the 1100 block of 21st Street, around 2 a.m.
Nearly a third of Sacramento's serious crashes are linked to drivers running red lights, city officials say. Now, the city is considering bringing back red-light enforcement cameras, two years after its previous program was shut down.
The program, funded by the community walking and biking safety group North Natomas Jibe, claims it can make a bike as good as new.
A former president of Telemundo 33 in Sacramento was among seven people killed Wednesday when a helicopter crashed in a remote area of northern Kenya, the news station confirmed.
College researchers studying public health say they found prohibited intoxicating products being sold at more than half of the Sacramento smoke shops they surveyed this summer.
California lawmakers could pass a first-in-the-nation ban on social media accounts for children under 16 and add $1 million fines on the tech industry.
The agency issued multiple citations and penalties to a backcountry guide company involved in California's deadliest avalanche earlier this year near Lake Tahoe.
For California's craft distilleries, the ability to ship directly to customers has become an important way to reach consumers beyond their tasting rooms and local restaurants.
State Sen. Aisha Wahab holds a narrow lead over BART director Melissa Hernandez in the race to replace former Rep. Eric Swalwell in California's 14th Congressional District.
California lawmakers are weighing whether to take action after videos surfaced showing an electric-shock glove that may soon be used as part of federal immigration enforcement.
Max Muncy hit a go-ahead solo homer in the seventh inning and the Athletics rallied from a six-run deficit to beat the Houston Astros 7-6 on Sunday.
The Red Sox came back to win and complete a three-game sweep of the Giants after falling behind, 3-0, early.
Athletics shortstop Jacob Wilson was placed on the 10-day injured list because of a dislocated left shoulder.
The Athletics' stadium on the Las Vegas Strip is taking shape with the addition of a second steel truss arch.
Jacob Cowing returned a punt for an 83-yard touchdown, Eddy Pineiro kicked a pair of field goals and the San Francisco 49ers beat the Los Angeles Chargers 41-17 on Thursday night in a preseason game.
California lawmakers could pass a first-in-the-nation ban on social media accounts for children under 16 and add $1 million fines on the tech industry.
The U.S. and Canada have wrangled for decades over trade, and somehow, they still managed to remain friends, allies and trading partners.
In what has become a debate garnering national attention over whether standardized testing should continue to be administered in schools, California legislators are urging the state's public universities to reconsider their policies on SAT and ACT scores.
Chief Justice John Roberts issued a stay that will remain in place until the Supreme Court takes further action.
The aircraft carrier and its 5,000 crew members will return to San Diego after an approximately nine-month deployment.
Moderna and Merck announced study results that reflect a "landmark moment" in treatment for one of the deadliest forms of skin cancer.
Multiple unpermitted street food vendors in Fairfield were cited for violations last week after inspections found them selling food unsafe for public consumption, authorities said.
The Social Security Administration is expanding its list of diseases and other health conditions that may qualify for accelerated approval of disability benefits.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
Two Michigan residents who had "significant underlying health conditions" have died after contracting cyclosporiasis, the Michigan Department of Health and Human Services said.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
An evacuation order for the Ross Fire in Calaveras County was downgraded as crews stopped the forward progress.
The evacuation order and warning were lifted for the Clover Fire in the Alta Sierra area in Nevada County on Friday afternoon.
Evacuation orders have been lifted for a wildfire that ignited east of Mountain Ranch in Calaveras County on Thursday, officials said.
An evacuation warning for a wildfire burning in the Tahoe National Forest was lifted as containment increased to 55%.
A fire in the area of Yuba Ridge Drive near Nevada City forced an evacuation order and warnings.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
A search is on for an inmate who escaped custody from a Marysville hospital room and has not been located, authorities said.
People in the Sacramento area watched dozens of aircraft take off to battle the Hawk Fire.
Here's a look at the weather forecast Sunday evening.
California lawmakers could pass a first-in-the-nation ban on social media accounts for children under 16 and add $1 million fines on the tech industry.
About 37,000 customers across the Truckee and North Lake Tahoe region are without power Saturday night after transmission lines were de-energized due to the Hawk Fire in Nevada.