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What a Conflict of Interest Looks Like: Microsoft Has Publicis Over a Barrel in Ad Deal

Razorfish, the ad agency that Microsoft (MSFT) sold to Publicis (PUB), is struggling to meet a commitment to buy the amount of advertising it promised to put on Microsoft's sites, raising more doubts about the wisdom of Publicis' acquisition of the online ad agency. What Ad Age's report doesn't say is that Microsoft has Publicis over a barrel and will get its money -- or its ads -- no matter what.

If Razorfish's clients -- who include McDonald's (MCD), Levi Strauss & Co. and Coca-Cola (KO) -- see their ads showing up on Microsoft's sites they might want to ask some careful questions about whether those ads are good for them or Publicis, which is trapped by the terms of its deal with Microsoft.

From the get-go, everything about this deal was "strange," as a Citi analyst noted at the time. Here's how the deal worked:

A year later, and Razorfish is discovering that there just isn't $200 million a year in business to place on Microsoft's sites. From the clients' point of view, Publicis and Razorfish now have a giant conflict of interest: Their clients' ads ought to go wherever they will perform best, but Publicis needs them to be on Microsoft sites no matter how badly they perform in order to avoid financial penalties in the deal.

It's unlikely Publicis can avoid those penalties. Microsoft is now a major Publicis shareholder and it has promised to give Razorfish its own ad business. I'd love to hear Publicis explain this to its clients.

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Image by Flickr user Bryan Davidson, CC.
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