Should You Buy a Refurbished PC?

Every so often I'm tempted by a too-good-to-be-true deal on a PC from a reseller like eCost.com or TigerDirect. For example, the former currently lists an "HP Recertified" notebook that's pretty loaded -- dual-core processor, widescreen display, Vista Home Premium, etc. -- for $599. What's the catch? Well, because it's a "recertified" model (a.k.a. refurbished), it's not brand new. Instead, it's a system that probably got pulled off the production line due to some defect or returned to the manufacturer by a customer. As a result, it can't be sold as new, even though it's been fixed, checked, and, well, recertified by the company.

Is that really a catch? It all depends on your willingness to take a gamble. With a refurbished PC, you have fewer guarantees about what you're getting. For instance, the system might have scuffs or scratches, or it might be missing some manuals or even software CDs. (On the other hand, it might be in mint, like-new condition.) But the bigger issue is the warranty: The aforementioned HP, for instance, comes with just a 90-day warranty, versus one year for new models. Plus, the reseller may have a very limited return policy (if it has one at all).

The upshot? Do your homework. Read all the fine print regarding the PC you're considering. Look for any hidden gotchas, like a hefty restocking fee, and check the reseller's rating with the Better Business Bureau. And pay special attention to the return policy, making sure you can send the system back if it doesn't meet your expectations.

Have you purchased a refurbished PC before? If so, how did it go? Share your stories in the Comments.