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Manage Your Network with Free Spiceworks 4.0

Arguably one of the best free IT tools of all time, Spiceworks provides network management and monitoring, a user helpdesk, equipment inventory, and more. The just-released Spiceworks 4.0 makes a good thing even better. Here's a rundown of just a few of the new and improved features:

  • You can customize the user portal with your company's logo and colors.
  • You can add knowledge articles and FAQs to the user portal.
  • The helpdesk now supports Exchange 2007.
  • Helpdesk tickets can be copied to other users.
  • The overhauled interface now has top-level tabs, one-click operations, and "crumb trails."
  • A new network map (still in beta) provides a visual overview of connected devices and their bandwidth consumption.
Did I mention Spiceworks is free? As you may have guessed, it's ad-supported, and technical support comes from a network of 700,000-plus fellow IT pros.

If you want a firsthand look at 4.0's new features, there's a free 60-minute Spiceworks Webinar scheduled for July 14.

In the meantime, if you're an IT manager for an SMB and you haven't tried Spiceworks, what on Earth are you waiting for? [via Confessions of a Freeware Junkie]

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