- The Find: Assessing and planning for a firm's long-term talent needs rather than simply filling vacancies will be the role of successful HR departments in the future.
- The Source: A study from the Adecco Institute based on interviews with more than 5,000 HR professionals, along with an interview with Peter Cappelli, director of Wharton's Center for Human Resources, and Joyce Bradley of Lee Hecht Harrison, in Knowledge@Wharton.
British think tank Adecco agrees that HR professionals need to look more to the big picture and more toward the future. Managing Director, Donna Murphy, notes that with globalization, demographic changes and looming skills shortages, "HR practitioners will have to break away from the 'just-in-time' culture of filling vacancies, to a long term planning of their companies' skills needs." Successfully making this change will be a key differentiator among companies, Adecco believes, but so far HR managers are still spending their time putting out fires. The average planning horizon of HR professionals in only 1.1 years, the survey found.
The Interview with Capelli and Bradley is wide-ranging, covering everything from the necessary distinction between commitment and loyalty, to new technology for HR professionals, to the differences between how U.S. firms and their competitors abroad manage talent. For the really deep dive, check out Capelli's book "Talent on Demand: Managing Talent in an Age of Uncertainty."