I'm a longtime fan of LogMeIn, the remote-access utility that lets me connect to (and control) my home-office PC using any other PC.
And I'm not the only one. jkOnTheRun's James Kendrick just outlined 5 ways to get the most from LogMeIn, including one of my favorites:
Support computers remotely. If you are like me you have the lucky designation among family and friends as the one to call when they have computer problems. You've likely spent many phone calls trying to explain to Aunt Sue how to install a new program, or figure out why her email won't work. With LogMeIn, this situation is much improved. Simply log onto the other computer and install that program. Or you can see for yourself exactly what the problem is, and figure out how to fix it like you would on your own system. That the "email won't work" quickly becomes a "Gmail is down" can save you an inordinate amount of time on the phone. You can also remotely run the maintenance that all family members seem to forget.Interestingly, that particular task is often better served by LogMeIn Express, which eliminates the need for the other user to download, install, and configure the LogMeIn client. Indeed, as you might recall from my post back in December, LogMeIn Express affords quick and painless screen sharing.
And while we're at it, what about LogMeIn Ignition, which brings remote access to iPhones? You call yourself a LogMeIn power user, Kendrick?
I'm kidding, I'm kidding. LogMeIn remains one of my all-time favorite tools, and I'm with Kendrick when he says that the free version is all most users will need. If you've never tried it before, well, what's the holdup?