I love when they set these up and then break them. It's a unique stall since they usually send you an e-mail calendar appointment. Then the big day time comes and they aren't there, having been called into a meeting.The way Larry handles it is "immediately call their boss, tell them what happened and tell them that is no way to run a business." He claims that this "usually works," but I suspect that's only because Larry is so personable.
I can't remember who told me this, but there is another way of looking at this kind of thing.
Whenever somebody misses an appointment, it creates a debt of obligation. Therefore, the next time you call or contact them, you can ask for a favor, like a face-to-face appointment, a bit more quickly than usual.
READERS: Got any better suggestions to deal with this common problem?