- Focus on what you have in common with others rather than on the surface differences between you. Research shows that you can train your brain to do this, starting by visualizing the world from another's perspective without abandoning your own views.
- Reduce the gaps between your public image and private life. Politicians aren't the only people who risk being tarnished in a very public online forum by their private actions.
- Don't react emotionally to changes that are not about you even if they affect you. Focus your energies instead on creating a realistic strategy for either improving your situation or changing it.
Practically speaking, though, Google is a company at the top of the corporate Maslow's Pyramid. Its stock price is weak, of course, but it's very profitable, it employs lots of smart people whose jobs appear to be in no danger, and it seems to treat them very well. General Motors can try to be like Google all it wants, and there's no escaping that it functions on the very bottom of Maslow's Pyramid, with its physiological needs in real question. It will take much more effort for employees at a company like that to behave as LaBier acts (though it would probably be rewarding, and may be the only way out of its current crisis).
Even Google has recently started to cut things like certain social gatherings, and saw some slowing of advertising growth. And given that Google is widely said to have a culture that puts software engineers above other employees, LaBier might want to find a different corporate model.
There may be some practical things that any company can do to follow Google's path:
- Hire well
- Give people freedom
- Focus on simplicity, even as you expand your products
- Be lucky