Handling Tricky Conversations

Last Updated Dec 8, 2009 5:11 AM EST

In this short video I catch up with Hugh Gyton. Hugh spends his professional life helping individuals and organisations confront and handle difficult conversations and he's in great demand!

Whether it's dealing with suppliers; mastering staff challenges and issues, or simply working harder to get the outcome you're after, the tips Hugh shares are straightforward and practical.

As Hugh suggests, the cause of tricky conversations often start in our head.

Catch the video here.

  • Robert Gerrish

    Robert Gerrish is a coach, author and professional speaker and the founder of Flying Solo (www.flyingsolo.com.au), the Australian online community for solo business owners.