Like many banks, Bank of America took a hit in this year's third quarter. But it also had some good news.
Despite a drop in net income to $1.18 billion from $3.7 billion for the quarter a year ago, the Charlotte-based bank showed steady progress in getting its customers to do their banking online. In fact, online bill payments spiked in the third quarter to $83.3 billion, up from $72.9 billion in the second.
See for yourself (click the image for a larger version):
The most recent quarter is up significantly from the $65 billion in online payments BofA reported a year earlier, according to the bank's recent 8-K filing with the SEC. Bank of America is the nation's largest user of online services. Using the Web for banking can save a financial institution considerable money in administrative and labor costs. Harried consumers worried about paying bills on time in the financial crunch can do so faster online.
Maybe there's a silver lining, however small, in this financial crisis.