Welcome to Business Hacks Rewind, an occasional look back at some of the best posts from our past -- both recent and distant. Why the sudden nostalgia? We know how busy you are, and how difficult it can be to consume everything we put in front of you. This is just our way of sharing some good stuff you might have missed the first time around.
Groupon should be a killer lead-generation tool, but all you get is each customer's name. Here's how one organization managed to work around that limitation and score customer-data gold.
Maybe someday, business schools will teach people how to behave on conference calls. Until then, share this list of common-sense rules with everyone you know.
Large companies have a plethora of ways to minimize travel costs. But if you have a small business and need to plan a trip on your own, it can be hard to get the best rates.
For heaven's sake, stop paying retail! By following these five tips, you stand to save a small fortune on your next laptop purchase -- and maybe even a large one.
Most of us rely on e-mail more than the phone and sometimes even more than face-to-face. So why do we still see so many stupid, career-limiting e-mail errors?
Fill your coffee cup? No, that's okay. Chat with co-workers? Okay, too (but keep it quick). Here's a hint: it's something that can seriously distract you from the real work that needs to get done.
Rick Broida
Rick Broida, a technology writer for more than 20 years, is the author of more than a dozen books. In addition to writing CNET's The Cheapskate blog, he contributes to CNET's iPhone Atlas.
