But there is bad urgency as well as good urgency. Here is how Kotter explains the difference in an interview with Inc.com.
- Bad Urgency. "There are lots of signs of false urgency. Frenetic activity. Everyone is exhausted, working 14-hour days. One red flag is how difficult it is to schedule a meeting. With true urgency, people leave lots of white space on their calendars, because they recognize that the important stuff -- the stuff they need to deal with immediately -- is going to happen. If you're overbooked, you can't manage pressing problems or even recognize they're pressing until too late."
- Good Urgency. "The leader should be telling them to do just the opposite. He should say, 'I want everyone to look at your calendars. What's on there that doesn't clearly move us forward? Get rid of it!' True urgency is the most important precursor of real change."
Does your company have the right sense of urgency? Does your calendar pass Kotter's white space test?