13 Things Apple Shouldn't Do on Friday ... But Might Anyway
Under heavy fire, Apple (AAPL) has announced a press conference tomorrow to discuss the iPhone 4. The last straw seemed to be when Consumer Reports reversed its previous stance and recommended that readers not buy the phone because of antenna issues, even though it scored at the top of the smartphones the organization tested.
Apple is being tight-lipped as usual. Some wonder whether Apple will announce a recall. Others think that the company will provide free bumpers that fix the problem, according to Consumer Reports. However, I think Apple should worry more about what not to do.
Whether you think the criticism of the iPhone 4 is reasonable or overblown, it's hard to argue that Apple has shown a tone-deaf PR ineptitude that is as bad as the company's design reputation is good. I mean, when you give a Microsoft (MSFT) executive an opening to compare your product to Vista, you know you're doing something wrong.
In a gesture of good will, I thought it could help to point out a few things that Apple should refrain from during tomorrow's press conference:
- Introduce Apple's new customer satisfaction manager: Dogbert.
- Announce the iPhone 5: An iPhone 4, only wrapped in duct tape.
- Use the phrase, "This changes everything. Again. Again."
- Note that when Chuck Norris holds the iPhone, AT&T has an outage. (Or is that when anyone holds an iPhone?)
- In honor of the fourth generation of the iPhone, offer a $4 discount on the $29 plastic bumper.
- Utter the word "Vista" in any way, shape, or form.
- Call an antenna fix the Apple upgrade for lefties.
- Have Steve Jobs say, "You're getting sleepy. Veeerrrry sleepy."
- Announce the acquisition of Consumer Reports.
- Say that AT&T has users' voice mail hostage and won't let it free until you stop complaining.
- Roll out the Google answer: iPhone 4 is a beta.
- Skype. iPad. Deal with it.
- Tell people to borrow Nick Denton's iPhone prototype.
Related:
- How Apple Tried to Play Ministry of Truth on Its iPhone 4 Forum
- Consumer Reports Breaks Up with the Apple iPhone 4
- iTunes Fraud Shows that Apple Is an Unsuccessful Control Freak
- iPhone Problems: Apple Brings Back Its Classic Reality Distortion Field
- iPhone 4 Snafu Is the Latest Sign That Apple's Dysfunctional Customer Relations Will Be Its Downfall