Watch CBS News

New 911 dispatch system to launch Tuesday in Chicago

Name: New 911 dispatch system to launch Tuesday in Chicago
Uploaded: 2026-09-21T18:04:00-0500
Duration: 2 min 3 s
Description: The Chicago Office of Emergency Management and Communications is preparing to launch a major software update to the city's 911 dispatch system, but some are calling to slow the process down.

The Chicago Office of Emergency Management and Communications is preparing to launch a major software update to the city's 911 dispatch system, but some are calling to slow the process down.