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Great trip turns sour when bogus $1,200 charge gets slow response from Chime

A Chicago teacher's trip to Italy was ruined by a bogus $1,200 charge. It's the latest saga for a repeat target: an online financial company called Chime. After failing to convince Chime to reverse the fraudulent charge, Kaitlyn Consentino turned to CBS 2's Lauren Victory for help.
Aug 23, 2023 (03:11)
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