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How To File A 'Cramming' Claim Against Sprint, Verizon

CHICAGO (CBS) -- Attorney General Lisa Madigan today joined with her counterparts around the country, the U.S. Consumer Financial Protection Bureau and the Federal Communications Commission to announce settlements with Sprint Corporation and Verizon Wireless totaling $158 million to resolve allegations that the companies placed third-party charges on their customers' cell phone bills, a practice known as "cramming."

Consumers can submit claims for restitution by visiting and/or

The websites will provide information on how to submit a claim, find information about refund eligibility, and request a free account summary that details PSMS purchases on their accounts. For questions, visit the websites or contact the settlement administrators: for Sprint, (877) 389-8787 and for Verizon, (888) 726-7063.

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