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Tonga gets internet service back five weeks after volcano's eruption mangled undersea cable linking it to rest of world

First images of Tonga volcano devastation
First images of Tonga volcano devastation 00:17

Internet connection was restored in Tonga on Tuesday, five weeks after a massive volcanic eruption shredded the undersea cable that connects the Pacific nation with the rest of the world.

Telecom providers Digicel and TCC said data connectivity had been restored to two main islands, after breaks in a 50-mile stretch of the cable were finally fixed.

Residents reported services were quickly coming back online, email seemed blazingly fast after 38 days in the internet doldrums and a slew of calls from family overseas were coming in -- their voices now heard loud and clear.

"YES! TCC is restoring fiber cable internet services," the company said in a message to customers.

The January 15 eruption was so powerful it was heard as far away as Alaska and caused a tsunami that flooded coastlines around the Pacific.

FILE PHOTO: Satellite view of the eruption of an underwater volcano off Tonga
The eruption of an underwater volcano off Tonga is seen in an image from a NOAA GOES-West satellite taken on January 15, 2022. CIRA / NOAA / Handout via REUTERS

It covered Tonga with ash and mangled a long stretch of the undersea cable that proved more difficult than expected to fix.

Immediately after the disaster, contact with Tonga was only possible via a handful of satellite links. Although some connectivity was later restored, connections were limited.

Digicel said "data connectivity had been restored" to two islands after "multiple faults and breaks" were repaired.

"We are delighted to see that our customers are connected to the outside world again," said Digicel Tonga CEO Anthony Seuseu.

Earlier this month, Tonga Cable Limited CEO James Panuve said a repair ship had located the severed ends of the cable linking Tonga to Fiji that was cut in the blast.

But rather than a clean break, Panuve said the ship found the eruption had torn a large section of cable into numerous pieces as it pummeled the seabed with the explosive force of a nuclear bomb.

"It is obvious that the eruption, shockwaves (and) tsunami caused major havoc underwater," he said.

Panuve said that after contending with poor weather, the cable repair ship "Reliance" had to retrieve sections of cable in deep waters.

He said one section had been moved three miles by the undersea blast and another was buried under a foot of silt.

The eruption of the Hunga Tonga-Hunga Ha'apai volcano killed three people.

According to U.N. agencies, the eruption and tsunami also damaged 293 houses and displaced 1,525 people.

About 85 percent of the total population was affected by the disaster, with fresh water difficult to come by and arable land covered with two inches of ash in some places.

Despite Tonga receiving aid under strict "no-contact" protocols, the international relief effort prompted a COVID-19 outbreak in the previously virus-free nation.

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