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RIM offers customers free apps after BlackBerry service outage

RIM

(CBS) - Are you still there, BlackBerry users? Research In Motion feels really bad for last week's service outage, so they want to make amends.

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The mobile device company announced this morning they are offering BlackBerry customers $100 worth of premium apps for free. RIM said the apps will be made available sometime in the "coming weeks" and will remain free until December 31, 2011.

Enterprise customers will also get a free month of technical support.

"We are grateful to our loyal BlackBerry customers for their patience," said RIM co-chief executive officer Mike Lazaridis in a statement released by the company. "We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again."

At this time, there are no specifics on what steps RIM is taking to resolve the problems that lead to last week's outage.

A complete list of apps will be available at BlackBerry App World starting October 19, but RIM released a few titles. Some of the free apps include Sims 3, Bejeweled, Shazam Encore and Vlingo Plus: Virtual Assistant.

Research In Motion is the maker of the BlackBerry smartphone. Service was disrupted last week for three days in Europe, the Middle East, India and Africa; a day and a half in Latin America and Canada; and one day in the U.S.

BlackBerry users had no access to emails, BlackBerry Messenger or data services during the service outage.

What do you think about $100 worth of free apps? Is it enough to keep BlackBerry users from jumping ship? Let us know in the comments.

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