Watch CBS News

Facebook CEO Mark Zuckerberg admits "mistakes" in Cambridge Analytica scandal

Deleting Facebook after Cambridge Analytica
After Cambridge Analytica scandal, deleting Facebook may not be so simple 02:56

NEW YORK -- Facebook founder Mark Zuckerberg addressed his company's privacy scandal for the very first time Wednesday. He admitted Facebook (FB) breached the trust of its users and promised changes -- again.

Personal data from 50 million people may have been used improperly in the 2016 presidential campaign by the data firm Cambridge Analytica.

In his statement, Zuckerberg acknowledged "we have a responsibility to protect your data, and if we can't then we don't deserve to serve you," adding that Facebook "made mistakes, there's more to do, and we need to step up and do it."

Zuckerberg vowed to help users protect their information: "In the next month, we will show everyone a tool at the top of your News Feed with the apps you've used and an easy way to revoke those apps' permissions to your data," he said.

I want to share an update on the Cambridge Analytica situation -- including the steps we've already taken and our next...

Posted by Mark Zuckerberg on Wednesday, March 21, 2018

It's been more than two days since news broke that Cambridge Analytica passed on Facebook user data to the Trump campaign, possibly in violation of the social network's privacy standards. The reaction has been swift.

Facebook has been named in a proposed class-action lawsuit accusing it of negligence and it has lost nearly $50 billion in market value. A movement to encourage users to delete their accounts, called #DeleteFacebook, has received lots of attention.

Facebook's Mark Zuckerberg admits "mistakes," "breach of trust" 09:22

CNET senior editor Dan Ackerman showed us that deleting a Facebook account is not so simple.

"It says it can take some time in order to do that," Ackerman explained, "But then you're permanently deleting all of your information and you won't be able to recover it."

What to know about Cambridge Analytica 02:41

Sixty-eight percent of Americans are on Facebook -- and half check their pages several times a day.

For somebody who wants to completely disengage from Facebook, it's not just that users only see pictures of their neighbor's kids and what birthday parties you should go to. There's a whole ecosystem.

"You may lose access to things like support groups or alumni groups … in some cases, if you're not on Facebook it's almost like you're a ghost," Ackerman said.

On Wednesday, Sen. Amy Klobuchar, D-Minnesota, issued a statement saying, "The steps Facebook has laid out to protect its user data are a start but Mark Zuckerberg still needs to come testify before the Senate Judiciary Committee. In addition, Facebook should show good faith by supporting the Honest Ads Act and the company will have to deal with the FTC investigation and other legal proceedings as a result of this breach."

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.