Watch CBSN Live

Memo shows VA gaming appointments system to hide wait times

A memo obtained by CBS News shows a VA staff member in Cheyenne, Wyoming, instructing employees how to hide long waits for appointments. The VA responded by launching a new investigation in Cheyenne, but one VA worker in Texas says the formula for creating secret wait lists was well known. Wyatt Andrews reports.
View CBS News In
CBS News App Open
Chrome Safari Continue