An elderly woman who walked into a police station on Monday surprised officers with her unique request.
She picked up a dispatch phone in the lobby of the Lake Arbor police station in Arvada, Colorado, to ask for a hug.
After listening to the woman explain how she was upset with the recent loss of officers across the country, including slain Fox Lake police Lt. Charles Joseph Gliniewicz, dispatch complied and radioed-in to officers.
Within seconds, a sergeant responded: "This is Cruiser 12 -- I'll come get that hug."
But another officer managed to beat him to it.
Chris Steiner, a 20-year veteran and decorated officer, turned out to be the "lucky recipient."
When the white-haired woman saw Steiner, she got up from her chair with her arms wide open and gave him a hug.
"Not once, but twice," the police department said on its Facebook page.
It was an unusual request, Jill McGranahan, public relations coordinator for the Arvada Police Department, admitted.
"It meant a lot to Chris; it meant a lot to all of us," McGranahan told CBS News. "We were all pretty moved by it."
Watching the white-haired woman with her arms stretched around Steiner's large frame was a moment McGranahan could only describe as "moving."
"It feels good to be recognized for the hard work we're trying to do here," she said.