Plug and Pray
Hello, tech support. You guys really did it this time. Did what, sir? Well, I bought one of your new video cards... and I called you people to see how to install it. Okay. Well, you guys said it was plug and play... all I would have to do was plug it in and re-boot the computer. That's the way it is supposed to work. What happened? Well, I pulled the old card out and when I went to put the new one in... there was a blue flash and smoke started coming up. Now the whole darn computer doesn't work. You mean you tried to plug the video card in while the machine was on? Well you guys said it was plug and play!