Can new airline fees enhance travel experiences?


(CBS News) Airlines are introducing new fees that they hope will enhance the travel experience for their customers as well as increase the amount of money they bring in.

However, these aren't taxes or increased ticket prices. Airlines are renting out iPads preloaded with movies, selling first-class meals in coach and even delivering luggage directly to a passenger's home or hotel.

CBS News travel editor Peter Greenberg told the "CBS This Morning: Saturday" co-hosts that one of the main reasons the airlines are doing this is how much money they bring in on ancillary fees. In fact, they were generating $27 billion, which is about 10 percent of their total revenue.

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According to Greenberg, the fees are what's "saving" the airlines.

"Now they're transitioning that to try to make you think that, 'Well, wait a minute, now let's see about the upgrade here,' actually giving you something that may be tangible as an upgrade," he said. "You know, you don't have to just smell the first-class cookies. You might actually be able to get one, if you don't mind paying for it."

Airlines are offering all sorts of upgrades for an additional amount of money. However, some are worth the cost and others are not.

Greenberg suggested that airline upgrades such as American Airlines' Choice Fare could make "financial sense." The package waives change fares, allows a free checked bag and gets you early boarding for $68.

Delta Air Lines and United Airlines also offer similar packages that include free checked bags, among other things, which Greenberg recommended.

However, he mentioned that there are extras that do not make sense for travelers to purchase, such as the VIP luggage delivery service that is offered by many airlines. He said that while the airlines say they will deliver your bags to your hotel or home within four hours, he would prefer to use a reliable courier service like UPS or FedEx.

For Peter Greenberg's full interview, watch the video in the player above.