Ala. Angry Over Slow Spill Cleanup, Compensation

Oil rushed into Alabama's bays, washed onto the beaches and and a pile of boom sat on dry land, evening news.
Oil rushed into Alabama's bays, washed onto the beaches. A pile of boom unused boom wrapped in plastic sat on dry land.

Out on the water, a there are two people on a boat, attempting to haul the oil out with a shovel.

"One boat with a shovel," Alabama resident Rick Boyd said to CBS News correspondent Kelly Cobiella in disbelief. He stared out looking out onto the oily surf. "This is terrible."

On Tuesday BP's Chief Operating Officer Doug Suttles promised cleanup crews that the oil giant would do a better job responding.

"In my world, if the oil hits at 8:00, someone should be here by 9:00 picking it up," he said.

On day 51 of the catastrophic spill, however, oil sat on the beach for 16 hours.

Across the gulf, local leaders say the resources may be here but leadership is not.

Local governments are taking things into their own hands because they don't trust BP and Unified Command to get the job done.

It's clear why the beach on Alabama's Gulf Shores is empty. There's oil in the surf and on the sand. Every day, businesses see less money and more bureaucracy.

Some businesses have been asked to file 1,700 pages of documents before they can get a check.

Incident commander Admiral Thad Allen sent the company a letter demanding more information about the process.

"It's exhaustive I can tell you that," he told Cobiella. "We're asking everything."

In Alabama they're developing a one-page claims application for businesses. They want BP to pay first and audit later.

Special Section: Disaster in the Gulf