(CBS News) CLEVELAND -- Exactly one week ago Monday night, Cleveland police officers were rushing to Seymour Street after a woman with a child called 911 for help.
Steps away from the 911 operator who took the call, veteran police dispatcher Jennifer Daunch declared a Code One, ordering an immediate response from officers in the area.
"I saw it on the screen first. My partner and I looked at each other and somehow we had a feeling that it could be her," she said. "Any call that says, 'I'm Amanda Berry, I've been gone for 10 years,' you have a sense of urgency."
"My heart was racing," Daunch recalled. "I mean, I was trembling. I was crying."
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At the same time, one of the responding officers, Anthony Espada, was pulling up to the address and noticed the woman.
"My partner was driving," he wrote in his report obtained by CBS News. "So she came up to the driver's side. He looked up at me and he's like, 'It's her.' Just emotion from that point that he confirmed it was Amanda was overwhelming."
Minutes later, on a search of the home's second floor, Espada was surprised by captive Michelle Knight.
"Within moments, she came charging at me," he wrote. "She jumped onto me. She's like, 'You saved us! You saved us.'"
Seconds later, Gina DeJesus was in his arms, as well.
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On the police radio transmission of the rescue, Espada relayed the news, saying, "We found them. We found them."
Asked how he felt when she heard Espada's words, Daunch said, "I couldn't even immediately acknowledge him, because it took my breath away. When he said, 'We found them,' knowing that it was all of them, it was great."
Jennifer Daunch was in on the first calls after Gina DeJesus went missing in 2004 in the same neighborhood where Daunch grew up.
"To see this outcome and be following it for all these years, it was -- I'm so glad, and I got to see the end of it," she said. "She's home. I got to be there from the beginning to the end."