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A good handshake isn't difficult, yet try getting through a day without encountering someone who just doesn't do it right. Believe it or not, there's a formula for handshake success.
Also on tap this week: Outlook add-on ClearContext gets into task and project management; a local business demonstrates a smart method of Facebook marketing; and time management made easier.
If you don't currently have a second monitor, it's easy to extend your displa to your iPad.
In a world where everything eventually becomes a commodity, great service is a differentiating factor that you can hang your hat on. Avoid these seven deadly sins of customer service and you'll be well on your way to one-upping the competition.
The TSA has taken some pity on us and released some tools to help determine what wait time to expect.
Old Spice, a decidedly old-school Procter & Gamble brand, unleashed a social media blitz so profoundly brilliant that it not only changed the rules of social network marketing, , it may have written them for the first time.
Apple hath spoken: All smartphones have grip issues! Few customers have returned or complained about their iPhone 4! It's still a better antenna overall! Here's a free case anyway!
Quite possibly the coolest (or at least smartest) little Web service I've seen this year, Tabzon provides a simple, effective in-out board that lives online.
What if I told you it was easy to add a dedicated icon to the task bar which opened any folder or drive with a single click?
have a smattering of frequent flyer accounts, hotel reward programs, rental car preferred accounts, and other travel-related programs. What I need is a good way to track and manage everything in one place.
The inexpensive and effective iHound app transmits a locator beacon from your iPhone, thus allowing you to track its whereabouts on the Web.
Doing what your customers expect is usually good enough to satisfy them. But doing a little more and changing "satisfied" to "elated" can pay dividends in repeat business, customer loyalty, and ever critical word-of-mouth advertising.
It's a hurdle that nearly every new venture hits: You're growing, growing, growing and then... you stop. Here's why your management style might be preventing your company from being more successful.
Some are calling the iPhone 4 Apple's "Vista." Maybe it's not that bad, but it is turning into a PR nightmare. How should the company dig itself out?
There is no software in the world that can fix this problem. This is human stupidity.
