Kristin Chenoweth blasts American Airlines, gets apology

BEVERLY HILLS, CA - OCTOBER 06: Actress/singer Kristin Chenoweth attends The American Humane Association's Hero Dog Awards on October 6, 2012 in Beverly Hills, California. (Photo by Imeh Akpanudosen/Getty Images) Imeh Akpanudosen

Kristin Chenoweth wasn't too pleased with American Airlines earlier this week.

It all started when the singer-actress tried to board a flight from Dallas/Fort Worth International Airport to Los Angeles on Tuesday with her dog Madeline, reports TMZ. According to the site, airline attendants initially told her she didn't have the correct documentation to fly with her pup.

Chenoweth, 44, insisted she had done everything correctly, and according to TMZ, the agent got "verbally abusive," leaving Chenoweth in tears. The airline eventually realized it had made a mistake, but Chenoweth still took to Twitter voice her frustration about the incident:

She ended up receiving an official apology from American Airlines, which issued the following statement to TMZ: "We have been in touch with Ms. Chenoweth to offer our apologies for the misunderstanding. We refunded the [$125] cabin pet charge as soon as we realized the mistake. We hope she will consider flying American again in the future."

Chenoweth, meanwhile, scolded TMZ's original description of her dog:

Chenoweth isn't the only celebrity who has had it out with American Airlines. In 2011, Alec Baldwin got caught up in drama with the airline.

  • CBS News Staff

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