Kristin Chenoweth wasn't too pleased with American Airlines earlier this week.
It all started when the singer-actress tried to board a flight from Dallas/Fort Worth International Airport to Los Angeles on Tuesday with her dog Madeline, reports TMZ. According to the site, airline attendants initially told her she didn't have the correct documentation to fly with her pup.
Chenoweth, 44, insisted she had done everything correctly, and according to TMZ, the agent got "verbally abusive," leaving Chenoweth in tears. The airline eventually realized it had made a mistake, but Chenoweth still took to Twitter voice her frustration about the incident:
American Airlines: Dallas flight attnt supservisor: Ms Kidwell. Abuse not ok. #tripfromhell— Kristin Chenoweth (@KChenoweth) January 29, 2013
She ended up receiving an official apology from American Airlines, which issued the following statement to TMZ: "We have been in touch with Ms. Chenoweth to offer our apologies for the misunderstanding. We refunded the [$125] cabin pet charge as soon as we realized the mistake. We hope she will consider flying American again in the future."
Chenoweth, meanwhile, scolded TMZ's original description of her dog:
Maddie is NOT a service dog. She is an emotional support animal. just fyi TMZ— Kristin Chenoweth (@KChenoweth) February 1, 2013
Chenoweth isn't the only celebrity who has had it out with American Airlines. In 2011, Alec Baldwinin drama with the airline.