Digital Television Conversion Requires Call Center from IBM

Television Broadcast reports that the U.S Government's Federal Communications Commission (FCC) awarded IBM a contract to set up a call center to support the transition from analog to digital television. This is part of the government's efforts to help people understand the transition. Despite the fact that the Government program to help consumers pay for the boxes ran out of money Congress has added funds including the $12 million to set up this call center. There are no details on how long the call center will be used after the current planned transition date is February 17th. There has been some discussion about delaying the transition date, but no formal action yet to do that.