Top 5 Dirty Tricks Customers Play on Sales Reps

Last Updated Aug 12, 2009 9:44 PM EDT

A few weeks ago I posted the "Top Ten Lies Customers Tell Sales Reps." However, sometimes customers do more than lie. Sometimes they actively try to take advantage by playing a "dirty trick" upon the rep. Here's a gallery of the five most common ploys and how to thwart them to your advantage.
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  • Geoffrey James

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