Netflix streaming service back online after outage

James Martin/CNET

Netflix is back online after an outage that left its members without access to streaming video on their TVs, tablets and PCs on Christmas Eve.

A Netflix Inc. spokesman said by email Tuesday morning that the service has been fully restored.

The outage affected customers in the Americas starting around 12:30 p.m. PST on Monday. The company, which is based in Los Gatos, Calif., blames problems with Amazon Web Services, and says it is investigating further.

The company said on its Twitter page Tuesday that it was "working hard with Amazon AWS engineers to restore streaming."

Amazon Web Services provides companies with online storage and computing. It is separate from Seattle-based Amazon.com Inc.'s better-known shopping website.

Amazon says that problems with its service have also now been fixed.

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