In October 2006, her 32-year-old son
Charlie walked into an Amish school in Lancaster County and shot 10 young girls,
killing five of them before killing himself.
"It could not be," she said, shaking her head and with tears in her eyes. "It truly was. It was our son."
Roberts' initial reaction
was that she had to move away. But the Amish came to her the night of the
shooting to say they wanted her to stay.
"There are not words to describe how that made us feel that day," said Roberts.
"For the mother and father who had lost not just one but two daughters at the hand of our son, to come up and be the first ones to greet us -- wow. Is there anything in this life that we should not forgive?”
Roberts now shares this message with those who have experienced trauma. And every Thursday, she cares for the most seriously wounded survivor of the shooting, who is now 13.
It's against Amish beliefs to appear on camera. Donald Krayhill often speaks on their behalf.
what Terri does with that little girl an incredibly moving event. It takes me to tears every time I talk about
it or think about it,” said Krayhill.
Asked what she would say to the families of the school shooting victims killed in Newtown, Conn., one year ago, Roberts said: "There is always hope. To walk into the future knowing each day has something that we can be thankful for, and not to live in the sorrow 24-7.
"Ask God to provide new things in your lives, new things to focus on," she said. "That doesn't take the place of what is lost. But it can give us a hope and a future."
A future only made possible by forgiveness.