Apple's Maps app slammed over missing cities, other mistakes

Apple Inc

Apple Inc
Released just yesterday as part of iOS 6, Apple's new Maps app is already facing criticism around the world over a slew of geographic errors.

The app has been faulted for misidentifying cities, using incorrect icons, and even failing to display certain locations. Many of the complaints so far seem to be coming from Europe.

For instance, Irish Minister for Justice Alan Shatter has asked Apple to remove the airline icon for Airfield House. The problem? Airfield House is not an airport but a farm, according to Ireland's Breaking News. Shatter may be worried that pilots relying on Maps may think the spot is an airport and end up landing on a bunch of cows and pigs.

Of course, one would hope a pilot would use a better navigation system than the one included on an iPhone. But the concern is still valid, especially if a pilot runs into equipment failure or needs to make an emergency landing.

Several locations in the U.K. have been moved or are missing from the app, reports the BBC News.

Stratford-upon-Avon and Solihull are both nowhere to be found. The town of Uckfield in East Sussex is in the wrong location. Certain schools are missing, while the app apparently placed a furniture museum in a river. Satellite images of different locations, including ones in Scotland, are covered by clouds.

Duplicating an entire island is just one of the mistakes Apple made in the new Maps app.
Duplicating an entire island is just one of the mistakes Apple made in the new Maps app.
Screenshot by Lance Whitney/CNET
Users in Asia aren't happy either. Some have complained of poor quality in the level of details, while others say the app doesn't show train station exits, according to Japanese blog site Japan Mobile Tech.

One Twitter user pointed out that the app has also created two instances of the Senkaku, or Diaoyu, Islands. Japan and China have been fighting over ownership of that territory, leading the tweeter to quip that Apple may be trying to broker a deal by creating two versions of the islands.

Some Web sites, such as the Huffington Post, have already created lists of the worst or funniest mistakes found in the app. There's also this Tumblr that keeps growing with examples of "Amazing iOS 6 Maps."

Apple created the app, but it didn't generate the actual data. Tom Tom was responsible for producing the data itself. But the GPS maker seemed eager to deflect any criticism, saying that it only provided a "foundation" to the app.

"We are confident about our map quality, as selling 65 million portable navigation devices across the world and more than 1.4 million TomTom apps for iPhone in the past two years reaffirms this quality," the company told the BBC.

It's not uncommon for a brand-new app to be rough around the edges. But these mistakes point to a major flaw in the Maps app.

And it's especially embarrassing for Apple since the company had been heavily touting the app, seeing it as a worthy replacement for Google Maps.

CNET has contacted Apple and Tom Tom for comment and will update the story if we receive more information.

For you iOS 6 upgraders, have you found any mistakes in the Maps app? Let us know in the comments below.

This article originally appeared on CNET.

  • Lance Whitney On Twitter» On Facebook»

    Journalist, software trainer, and Web developer Lance Whitney writes columns and reviews for CNET, Computer Shopper, Microsoft TechNet, and other technology sites. His first book, "Windows 8 Five Minutes at a Time," was published by Wiley & Sons in November 2012.

Comments