Re: Actually Writing Viewers Back
One might not think the fact that a guy answers his email would make for much of a story in the highest circulation newspaper in America. But when that guy is America's only permanent anchorman, well, people take notice.
That's why USA Today devoted some space today to the news that, yes, NBC Nightly News anchor Brian Williams will sometimes hit the reply button when he gets an email.
Chances are good that at any given time, some viewer has something to say to him. And the Internet is their courier of choice.Williams also contributes to a blog, The Daily Nightly, and has become one of the media's most outspoken voices on the need for transparency in the news business."They fire it off, wanting to blow off steam," says Williams, 46. "They think maybe you read it, but they are not thinking that they are going to engage in a dialogue with you."
So when Williams hits the "reply" button, taking exception when it is suggested — as it often is — that he hates America for one reason or another, most writers are stunned that he has responded. "They'll respond, 'Dear Mr. Williams, I couldn't believe it was you. I didn't mean any offense.'"
Speaking of transparency and give and take, let me throw out a post-Thanksgiving reminder: Keep sending us your tips and thoughts on what we should be writing about here at Public Eye. We get some of our best ideas from readers, after all. So don't forget to drop us a line and post your thoughts in comments. And good luck working off all that turkey.