Google's Robot Assistant Can Make Your Dinner Reservations

(AP) - Artificial intelligence has a new challenge: Whether and how to alert people who may not know they're talking to a robot.

On Tuesday, Google showed off an AI assistant that makes convincingly human-sounding phone calls, at least in its prerecorded demonstration. But the real people in those calls didn't seem to be aware they were talking to a machine.

Google says its digital voice assistant can make some of our most tedious calls, such as reservation for dinner or a haircut. The AI speaks with pauses and "ums" and "mmm-hmms" to sound more human.

But it may not be fair — or even legal — to trick the hairstylists and restaurant employees answering the calls.

Google calls the new service, known as Duplex, an experiment.

Read more
f

We and our partners use cookies to understand how you use our site, improve your experience and serve you personalized content and advertising. Read about how we use cookies in our cookie policy and how you can control them by clicking Manage Settings. By continuing to use this site, you accept these cookies.