Denton County 911 service restored following technical issue
DENTON COUNTY (CBSDFW.COM) - The Denton County 911 service, Denco Area 911, is now running as normal following a 'disruption' that resulted in the need for their back-up systems Friday night.
UPDATE 10:16 P.M.: The Denco Area 9-1-1 District says 911 service has now been restored across Denton County.
— Denton County, Texas (@DentonCountyTX) July 16, 2022
According to a Denco Area 911 spokesperson, the source of the disruption was identified and 'addressed' by the responsible vendor.
At about 5:45 PM, Denco Area 911 said there was problem in the 911 network that has caused 911 calls to be routed to public safety agency administrative lines. Officials said the back-up systems worked as designed and their vendor partners actively engaged to identify and resolve the issue.