Amtrak switch problems at Union Station snag multiple Metra lines

CHICAGO (CBS) -- Amtrak switch problems disrupted multiple Metra lines running from Union Station during the Wednesday afternoon rush.

Metra warned during the rush that trains entering and departing Union Station were incurring delays due to ongoing Amtrak switch problems.

Inbound and outbound trains on the BNSF line were delayed by 30 minutes or more. SouthWest Service and Heritage Corridor trains – which also run through Union Station – were also affected.

As CBS 2's Jermont Terry reported, Union Station, of course, is always busy at 6 p.m. on a weeknight. But being busy does not usually involve people standing shoulder-to-shoulder trying to get on trains.

One commuter, Barbara, tweeted photos and called Union Station a "mess."

Service was back to normal by the evening hours, and all trains were back up and running.

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In:
• Amtrak
• Metra
• Union Station