Secretary of State Alexi Giannoulias reveals new DMV Skip-the-Line program
CHICAGO (CBS) -- If you've been to the DMV, you know it can sometimes take forever depending on those long lines.
However, a new program that's looking to make those lines a thing of the past.
On Wednesday, Illinois Secretary of State Alexi Giannoulias unveiled his new Skip-the-Line program. It will be available at 44 Chicago and suburban DMV locations.
Giannoulias announced his goals for the program two years ago while still running for office.
So how does it work?
Users seeking ID card services - Real IDs, driver's licenses - and in-car driving tests can set an appointment online or by phone and then check in through their phone when they get to the DMV.
Those seeking vehicle-related services - title, registration, or renewing a license plate sticker - can just walk in.
"Customers will save time by skipping the line," said Giannoulias. "Our goal is to eliminate the Time Tax that has plagued Illinoisans for years, forcing them to stand in long lines wasting time – just to conduct basic services. Extending hours at all DMVs and requiring appointments at our 44 highest-volume facilities is the most efficient way to get the services you need quickly and without the headache of unpredictable wait times."
In addition to the program, all statewide DMVs will extend their hours of operation with 16 being open six days a week from 8 a.m. to 5:30 pm. Monday through Friday, and 8 a.m. to 12:30 p.m. on Saturdays.
The program starts on Friday, Sept. 1. More information is available at ilsos.gov.