Verizon tops 'best quality' report from J.D. Power and Associates

Verizon's isn't shy about trumpeting its strengths here at CES 2012. Jessica Dolcourt/CNET

Verizon's imposing booth at CES 2012
Jessica Dolcourt/CNET
Twice a year, J.D. Power and Associates tests wireless network performance in six regions across the U.S. Once again, Verizon tops the charts.

Released today, J.D. Power's study found that Verizon's network exhibited the fewest dropped calls, audio issues, texting and voice mail failures, connection errors, and slow downloads compared with other major carriers. Big Red bested the competition for the 16th consecutive time in the Northwest region, but also experienced the best network performance in four of the five remaining regions.

J.D. Power and Associates August 2012 network quality finding for Northeast region.
Verizon once again tops J.D. Power and Associates' network quality findings for the Northeast region.
J.D. Power and Associates
For the 14th consecutive report, U.S. Cellular remained sovereign over the North Central region.

J.D. Power and Associates is one of several companies that tests cellular network performance across the U.S. You can see exactly how another body, RootMetrics, conducts its tests here.

Read findings from "J.D. Power and Associates 2012 U.S. Wireless Network Quality Performance StudySM -- Volume 2."

  • Jessica Dolcourt On Twitter» On Facebook»

    Jessica Dolcourt reviews smartphones and cell phones, covers handset news, and pens the monthly column Smartphones Unlocked. She started at CNET in 2006, where she spent four years reviewing mobile and desktop software before taking on devices.

Comments