On Dec. 19, 24-year-old Marisha Cheong, vanished under suspicious circumstances, CBS New York reported.
"Please, please ... just call and tell me that you're fine," Bibi Ali said, referring to her missing daughter. "We had no Christmas, no New Year, no nothing. It's been so terrible."
The family said it was completely out of character for Cheong, characterized as steady and dependable, to disappear.
The missing woman lived in Jamaica, Queens with a long-time boyfriend, L.J. Balkaran.
When asked if he had anything to do with her disappearance, Balkaran told CBS New York, "Oh no. No. Now, just finding her is all we care about."
Balkaran said he is cooperating fully with police.
He said Cheong texted him Dec. 19 to pick her up at a subway stop in Forest Hills, but she never showed up and hasn't been seen since.
"We had an argument that day, a text argument that day, but I don't know, don't know what happened," Balkaran said, CBS New York reported.
Marisha's mother said her daughter was never without her iPad - she used it constantly - but it was left behind in the apartment, along with her coat.
On Dec. 20, the day after Marisha disappeared, she says she got a text from her daughter's phone.
"'Mom, I'm fine. I just need a little time to think,'" her mother read.
"She don't (sic) usually talk like that. She usually say 'mommy,'" Ali added.
The family said it is suspicious of that text, and all the circumstances surrounding Marisha Cheong's disappearance.
The NYPD is asking for help from the public in locating the missing woman.