Watch CBS News

Posterchild for Obamacare reveals sign-up ordeals

Janice Baker, shown with President Barack Obama on Monday, has been hailed as the first person in Delaware to sign up for health insurance under Obamacare.
Janice Baker, shown with President Barack Obama on Monday, has been hailed as the first person in Delaware to sign up for health insurance under Obamacare. But it wasn't easy. CBS News

(CBS News) President Barack Obama found himself having to explain Monday how angry he is over glitches affecting the website where Americans are supposed to be able to sign up for health insurance under the Affordable Care Act.

The White House tried to take the edge of the embarrassment by peopling a podium with folks it said Obamacare would benefit.

Janice Baker was touted as the first to enroll in Delaware, although Obama admitted it took her a few tries.

CBS News called Baker on Tuesday to find how just how long it took.

She said it took her seven hours over 11 days to enroll online. She had to call the hotline for help.

But she says it was worth it.

Baker had been rejected by insurance companies three times before over a pre-existing condition. That's illegal now under Obamacare.

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.