Drivers Voice Frustrations At Being Mistaken For Uber

SAN FRANCISCO (CBS SF) - Drivers in the Bay Area, New York and other big cities say they are increasingly experiencing unwanted passengers climbing in the back seat of their cars.

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Dozens of people have taken to social media to complain about total strangers assuming that they were working for the San Francisco-based cab-alternative. The system, which operates in 44 countries, requires drivers to create an account with payment info before they can hail a ride using the company's app.

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Some drivers say Uber users have mistaken them more than once for their ride.

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Based on Tweets, Prius and SUV drivers appear to be the primary victims of the confusion.

Some say the mistaken identity is a particular issue when operating late at night when people have been drinking. The company says real drivers undergo a background check, which includes a criminal records screening.

In:
• Uber