911 Text Message System Debuts In Sacramento County
SACRAMENTO (CBS13) – Starting Wednesday, people in Sacramento County will be able to send 9-1-1 text messages to local dispatch centers.
The new system comes online just a week after non-emergency phone lines were shut down for more than 12 hours.
Sacramento regional 911 centers are excited to announce the county-wide launch of Text-to-9-1-1. The feature is designed for individuals who cannot call 911 due to physical limitations or if you are in situations that are too dangerous to call 911. pic.twitter.com/nmvmXkLQWd
— Sacramento Sheriff (@sacsheriff) October 17, 2018
The public was still able to call 9-1-1 and even contact police through the Sac PD app, but other areas of the county didn't have that kind of resource.
Now people can reach agencies over text if the phone line is ever down again.