Service restored following water main break that flooded Upper Manhattan intersection
Some Upper Manhattan residents went more than 10 hours without water following a 20-inch water main break on Wednesday night.
Even though the rupture was eventually brought under control and service was restored on Thursday, people in Inwood were still feeling the impact.
Earlier, Chopper 2 flew over the scene and showed water gushing from the ground under the elevated 1 train station at the intersection of Dyckman Street and Nagle Avenue.
One resident says at one point the water reached the bottom of his car.
Watch Chopper 2 over Inwood water main break
Chopper 2 over Inwood water main breakChopper 2 is checking out a water main break in Inwood. Watch more local news live now on CBS News New York: https://www.cbsnews.com/newyork/live/
Posted by CBS New York on Thursday, September 11, 2025
On Thursday afternoon, the sound of a jackhammer and crews working at the intersection echoed across the area, as residents cleaned up the mess left behind from a break that took crews hours to isolate.
The New York City Department of Environmental Protection said the break was reported on Wednesday at around 11:45 p.m. and it left many residents in the area with low pressure or no service at all for hours. A temporary water station was set up for impacted residents.
"I can't shower, can't use the bathroom, can't cook," Emily Hernandez said.
Baldomera Martinez said she used bottled water on Thursday to make sure that her son was able to brush his teeth and get ready for school.
"My neighbors, they had to go downstairs to go get water with buckets," one resident said.
The DEP is advising residents to run their faucets until their water runs clear. However, some said they were still wary about drinking the water.
"It's not clean, compared to clean water," resident Diego Flores said.
The DEP said anyone who sustained damage from the water main break can pick up a claim form at the comptroller's office.