The Weekend Is Saved... Netflix Returns After Nearly 3-Hour Outage
NEW YORK (CBSNewYork/AP) -- Superhero Luke Cage can thank Netflix's engineers for coming to his rescue.
The streaming service was down for more than two hours Saturday, one day after the debut of a live-action series with the Marvel Comics hero, ruining the weekend binge watching plans of many fans.
In a Twitter message posted at about 3:30 p.m. EDT Saturday, Netflix acknowledged it was aware of streaming issues and was working quickly to solve them.
Hi all - we are aware of streaming issues and we are working quickly to solve them. We will update you when they are resolved.
— Netflix CS (@Netflixhelps) October 1, 2016
Netflix users had begun complaining on Twitter that the site was down about a half-hour earlier. Down Detector, which monitors outage complaints online, said they saw more than 13,000 posts from Netflix users all around the world.
When @netflix is down and that was all you had planned for your Saturday pic.twitter.com/USpAzJPSSr
— Veronica (@veronicaqm) October 1, 2016
Netflix. Is. Down. pic.twitter.com/l5KZzzHOKs
— Mitch Gardner (@MBGardnerMusic) October 1, 2016
NETFLIX IS DOWN AND WE JUST WANT TO WATCH NEW LUKE CAGE pic.twitter.com/HbkfKtOEqP
— Gerard Groves (@GerardGroves) October 1, 2016
netflix is down i am dying #netflixdown pic.twitter.com/gZqEEc5CwE
— Bryony Anne Harris (@bryonyaharris) October 1, 2016
Right in the middle of of a good #LukeCage binge and @netflix goes down. pic.twitter.com/iogmqjPCzb
— Matt Arnold (@matma) October 1, 2016
So there we all were, binge-watching #LukeCage, and then we broke @netflix. pic.twitter.com/pwzqxTK1Bq
— Bridget Jack Jeffries, M.A. (@Weighted_Glory) October 1, 2016
Shortly before 6 p.m. EDT, Netflix tweeted that not all superheroes wear capes, adding, "Engineers to the rescue. We're back.''
Not all heroes wear capes. Engineers to the rescue. We're back. @Netflixhelps pic.twitter.com/WKCIufYU36
— Netflix (@netflix) October 1, 2016
Netflix did not immediately respond to an email request for details on the problem, including how widespread it was or its cause.
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