Interview: Texting A 'Powerful' Tool For Helping In Crisis

NEW YORK (CBSNewYork) -- Some people are receiving emotional support through a medium they know and trust: text messaging.

Crisis Text Line is a free, 24/7, confidential, high-tech platform right on your smartphone whenever you may need it.

Baylee Greenberg from Crisis Text Line, who stopped by the CBS2 studios, said texting can be "extremely powerful as a means of crisis intervention. So if you have a crisis and you're surrounded by people, we can be with you there in that moment because text is private. It's between us and the texter."

To watch the full interview with CBS2's Dick Brennan, click on the video player above.

For more information on Crisis Text Line, visit http://www.crisistextline.org.