Hurricane Harvey fact vs. fiction: Stay clear of these rumors, hoaxes, scams
In the wake of Hurricane Harvey slamming Texas and dumping epic proportions of rain causing widespread flooding in the region, the need for accurate information is ever important.
- Here's how you can help victims of Hurricane Harvey
- How to help your Harvey donation dollars go further
But in the age of the internet, false information can spread quickly online and via social media.
CBS Houston affiliate KHOU-TV and CBS News rounded up a few rumors and the real information you need to know:
RUMOR: Pastor Joel Osteen's Lakewood Church did not assist flood victims when Harvey made landfall.
FACT: Osteen told "CBS This Morning" that their "doors have always been open. We received people even -- as soon as the water started receding," Osteen said. "We worked with the city constantly. The city set up a shelter about four miles from here that can house 10,000 people, showers, dormitories, kitchens, security, all that. They didn't need us as a shelter at that point. They wanted us to be a distribution center."
He also addressed claims that pictures showed there was not a flood risk at the megachurch (a former NBA stadium): "None of that is true. There was flooding — if we didn't have our floodgates out back here, it was within one foot. This building flooded in 2001, the whole bottom floor. It would have been a safety concern at the start," Osteen said.
"The city runs the shelters... we could've been a shelter from day one if they wanted" -- @JoelOsteen says following #Harvey backlash pic.twitter.com/0Mdr9N0bzU
— CBS This Morning (@CBSThisMorning) August 30, 2017
RUMOR: Email and social network posts that promise to help Harvey victims.
FACT: Many link to phony websites where cybercriminals try to steal your credit card and personal info (also known as a phishing scam). Cyberthieves have been setting up fake charities where the organizers end up pocketing all the money.
You can report scams to the U.S. Justice Department's National Center for Disaster Fraud: (866) 720-5721.
Donating to #Harvey relief efforts? Check out these tips on avoiding fraudulent charitable contribution schemes: https://t.co/Po7PNQTG34
— Justice Department (@TheJusticeDept) August 30, 2017
RUMOR: The city of Houston was checking immigration status before allowing you into a shelter.
FACT: The city tweeted Monday night that they are "not asking for immigration status or papers from anyone at any shelter."
We will not ask for immigration status or papers from anyone at any shelter. This rumor is FALSE!
— City of Houston (@HoustonTX) August 29, 2017
RUMOR: Mandatory evacuations are underway in the City of Houston.
FACT: There are no evacuations in the city proper, the city's Office of Emergency Management emphasized. Several communities in Harris County and other areas do have mandatory and voluntary evacuations. You can find a complete list here on KHOU-TV's website.
Houston 911 says many people are calling asking about evacuations in their neighborhood. There are NO Evacuations in the City of Houston
— Houston OEM (@HoustonOEM) August 29, 2017
RUMOR: Houston's water supply has been contaminated by flood waters.
FACT: Officials say Houston's water supply is safe to drink, despite flooding at one of the city's water plants.
WATER UPDATE: 8/28/17 pic.twitter.com/LnyEOvHGJa
— Houston Public Works (@HoustonPWE) August 28, 2017
RUMOR: The National Guard has an 800 number for you to call to get direct help.
FACT: While thousands of National Guard troops have been mobilized to assist in the flood response, the number that's being posted on social sites is not for the guard. It is actually an insurance company. If you have a life-threatening emergency call 911.
BEWARE: Tropical Storm #Harvey victims targeted by viral online scam: https://t.co/oEcrGeQDPF Please be aware!
— National Guard (@USNationalGuard) August 28, 2017
The U.S. Coast Guard weighed in on social media to tell victims to call 911 if they are in need of assistance and do not report your information on social media sites:
To report a #harvey emergency you must call numbers below or 911 for assistance. If busy keep trying. Do not report distress on social media pic.twitter.com/2YROOVWwDk
— U.S. Coast Guard (@USCG) August 28, 2017
RUMOR: Sharks were spotted swimming in the streets.
FACT: This is an old one. Social media sites post a photo claiming there is a shark ... and people fall for it. The photo below is not Houston and the shark was "creatively edited" in.
Believe it or not, this is a shark on the freeway in Houston, Texas. #HurricaneHarvy pic.twitter.com/ANkEiEQ3Y6
— Jason Michael (@Jeggit) August 28, 2017
However, one true story that did involve animals in the water was a pair of gators spotted in a Texas woman's fenced-in yard during Harvey.
You can watch the incident unfold in the video below:
Gators take up residence in woman's backyard during Harvey https://t.co/xmUVdNWeRz pic.twitter.com/MowpzOrgj0
— CBS News (@CBSNews) August 29, 2017