DMV Computer Failures Continue To Frustrate Customers

LOS ANGELES (AP) — The California Department of Motor Vehicles is no longer saying that field offices will return to normal operations on Wednesday following a catastrophic computer failure.

The agency initially said on its website that offices would come online throughout the morning, but later revised the statement to remove estimates for a return to normal.

More than 100 field offices remain hampered by the issue that took computers offline. DMV officials say the computers were not hacked or targeted and that a "catastrophic hardware failure" is to blame.

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"I made an appointment. I made an appointment today!" Brittany Pierson said. "I am frustrated because this is the fifth time I've tried to resolve this and its ongoing and I am really frustrated."

Throughout the day, the computers slowly came back online at offices throughout the state, but dozens are still crippled. In Hollywood, it was rare sight to see almost every chair empty.

The affected offices are still able to provide driving tests and some can process driver's license matters but not vehicle registrations. Online services are still functioning.

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