Last Updated Jul 1, 2010 9:59 AM EDT
- #1: Terminate. "Thank you very much for your time. Please think of us in the future when you're in the market for products and services like ours..."
- #2: Investigate. "OK. I can see that I can't help you right now. What can I do now in order to work with you more closely, next time you're in the market for a similar product?"
- #3: Perseverate. "Are you certain? My research reveals that we could save your company several million dollars a year. I can show you how in a few short minutes...
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