SXSW "Homeless Hotspot" stunt draws criticism

Marketing firm hires homeless people to be Wi-Fi hotspots Melvin Hughes, who was hired by BBH Labs to provide and promote a mobile 4G Wi-Fi service during SXSW, holds the T-shirt he was given by the marketing agency in Austin, Texas on Tuesday, March 13, 2012. Hughes said he was paid $20 for each six-hour shift over four days this past weekend and he may receive extra money if those who used the online 4G service made a donation. AP Photo/Jack Plunkett

Melvin Hughes, who was hired by BBH Labs to provide and promote a mobile 4G Wi-i service during SXSW, holds the T-shirt he was given by the marketing agency in Austin, Texas on March 13, 2012.
Jack Plunkett/Getty
(CBS/AP) One of the biggest news stories (so far) out of Austin this year is not about a celebrity at all.  It involves the movers and shakers of the interactive business, a growing part of the annual festival.

A marketing stunt that paid homeless people to carry Wi-Fi signals during the South by Southwest Conference is drawing widespread criticism.

Pictures: SXSW 2012
Read more: SXSW kicks off with movie premieres, concerts
Read more: SXSW "Homeless Hotspots" ignite controversy

Advertising agency, Bartle Bogle Hegarty's BBH Labs, gave 14 people from a homeless shelter mobile Wi-Fi devices and T-shirts that announced "I am a 4G Hotspot."

BBH New York chairwoman Emma Cookson says the company paid them a minimum of $50 a day. She called the experiment a modernized version of homeless selling street newspapers.

Others have called the program exploitive. ReadWriteWeb called it a "blunt display of unselfconscious gall."

The experiment was meant to begin last Friday but rain delayed its implementation until Sunday. It stopped Monday.

BBH has since responded to the fallout of its "test program" in a blog entry dubbed "Homeless Hotspots: a charitable experiment at SXSWi."

The post explained: "Obviously, there's an insane amount of chatter about this, which although certainly villianizes us, in many ways is very good for the homeless people we're trying to help: Homelessness is actually a subject being discussed at SXSW and these people are no longer invisible."

Tell us: What do you think about the 4G Hotspot test program at the SXSW Music, Film + Interactive Festival?

  • CBS News Staff

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